SISGED: document management and correspondence with traceability
Centralize correspondence, digital case files, and PQRS with unique filing.
Overview
SISGED is an integrated web system for Document Management, designed to systematize, control, and provide traceability for an entity's correspondence and documentation. It centralizes incoming, outgoing, and internal correspondence, digital case files, and PQRS management in a single platform.
It integrates and expands PQRS Software capabilities within a complete document ecosystem.
Functional scope
- Comprehensive document management.
- Institutional correspondence.
- Integrated PQRS.
- Digital case files.
- Records retention tables (TRD).
- Digital signing.
- Internal communications.
- Time control and document auditing.
System modules
Correspondence
- Incoming, outgoing, and internal filing.
- Unique filing number per document.
- Control of status, owners, and attachments.
Digital case files
- Grouping of documents and filings.
- Organization by case type.
- Full traceability of actions.
Records retention tables (TRD)
- TRD administration.
- Classification by series and subseries.
- Definition of retention times and final disposition.
Integrated PQRS
- PQRS intake and management.
- Time and deadline control.
- Alerts and notifications.
- Response audit.
- Satisfaction surveys.
Time control and alerts
- Day counter per filing.
- Visual and email alerts.
- Tracking by department and user.
Digital signing
- Digital signature for internal documents.
- Secondary key per user.
- Watermark and integrity control.
Internal communications
- Generation of memos, circulars, and resolutions.
- Segmented or institutional delivery.
- Read receipt control and audit.
SISGEDWEB – External filing
- Remote filing from the website.
- Status lookup by filing number.
- Automatic integration with the internal system.
Indicators and reports
- Document indicators.
- Institutional statistics.
- Timeliness and efficiency measurement.
Integrations
- RESTful API.
- Integration with external systems.
- Institutional interoperability.
Key benefits
- Document centralization.
- Archival and regulatory compliance.
- Reduced paper usage.
- Greater control and traceability.
- Administrative modernization.
- Full integration of PQRS and correspondence.
- Improved operational efficiency.
Plans
Essential Plan
- 40 GB storage
- 99.9% availability
- Ticket support
- 10,000 emails/month
- API access
Plus Plan
- 120 GB storage
- 99.9% availability
- WhatsApp + ticket + phone support
- 20,000 emails/month
- API access
Advanced Plan
- Custom storage
- 99.9% availability
- WhatsApp + ticket + phone support
- Custom email volume
- API access
Prices in COP. Subject to change.
FAQ
Does it include retention schedules and metadata?
Yes. It supports metadata classification and TRD when applicable.
Can it integrate with email or existing systems?
It depends on the case. We evaluate API/email integrations as needed.
Can it be implemented in phases?
Yes. We can start with the main module and expand in stages.
Related solutions
PQRS Software
PQR management with traceability and time control.