CRM – JJOsCRM: customer and support management
Centralize tickets, tasks, invoicing, and internal communication in one system.
Overview
JJOsCRM is an integrated platform that combines CRM and Helpdesk capabilities, centralizing customer management, support tickets, projects, invoicing, and internal communication. It is built for teams that need control, traceability, automation, and collaboration.
Key modules
- Multichannel support tickets with SLA and auditing.
- Invoicing, payments, and accounts receivable management.
- Task and project management.
- Customer profiles with full history.
- Role, permission, and IMAP integration setup.
- Internal chat for real-time communication.
Benefits
- 360° view of the customer.
- Automation of support processes.
- Improved collaboration between teams.
- Administrative control through reports and dashboards.
- Scalable platform for support, administration, and projects.
FAQ
Does it include tickets and tasks in one flow?
Yes. The CRM integrates ticketing and task management in a unified workflow.
Can invoicing adapt to your operation?
We can tailor the invoicing flow to match your internal processes.
Can it integrate with email or existing systems?
We evaluate API/email integrations based on your needs.